5 Ruben Marcano Perez - a year ago
My best friend found this brand by coincidence as we always try to find designs that are somehow out of the ordinary, I took a look of the online catalog and I fell in love with the amount of passion these people put on what they do, the designs, the stories behind the pieces and all this "magical thing" that seems to be all over their atelier. I decided to call and this super nice and friendly lady called Trina took the time to answer each of my very specific questions about materials, options and so on, later on I found out I was talking to one of their goldsmiths, I have never experienced this level of customer service from many jeweller before so I decided to place my order, a custom order taking one of their designs with a crazy idea of mine, these were around 3 weeks of calls and texts back and forth to fine-tune all the little details of my pieces, it was very clear to me that Capulet has the customer satisfaction and the quality of their pieces as their very first priority. I received my order today and I was just blown away, my pieces were crafted to perfection with an amount of detail that really made me feel VIP, the package was impeccably and elegantly presented, what can I say ? If you are looking for THE special piece, made in Germany to the highest quality standards and a customer service you can only dream of, then Capulet is the right choice. These people are not just "Jewellers" , they are ARTISTS above all whose passion and love will impregnate your piece with THAT special touch you can hardly find anywhere else. Thank you so much girls, Trina u0026 capulet creatures you are an AMAZING crew !!!!