body + soul Center English Garden

4 Mariam Gevorgyan - 4 months ago

I liked the gym as it has great facility, lots of machines, nice wellness area.
Although, from the beginning there were some organisational problems, poor customer service for non-German speakers, overall I'm satisfied.

I took the trainer package as I was a total beginner. My trainer was Damian and he was super helpful all the time.
Other trainers, as well, are always around and willing to help whenever you have questions.

1 lolayjuanca7 - 2 months ago

A very overpriced gym. Here are the arguments:

- Music not working for over a week and instead of buying some speakers as a provisional solution they say that is what it is. I am paying 90 euros per month for this miserable service?

- They charge you for everything, if you forget your towel you need to ask for one paying a fee around 4 euros and get it back later.

- Staff friendly but they are never around to help people with their exercises

- Lockers can only be used during the time you're working out so it means you can not leave your shoes or equipment for the next day. They charge you for that in the way they force you to pay for a private locker to do that.

4 Annie Mac F - 2 months ago

Great gym! Just wish the pool was outdoors. Everything else is amazing.

1 Payam Hoveida - a year ago

They charged me 152 Euros for the first month. here are some of the disadvantages of this gym:
3 times more expensive than a normal gym
cold water pool
no drinks are for free even water
most of the time packed with trainers
even they charge you, no body analysis
messy in placing the machines
not friendly clerks
advantages:
great location
parking spots
clean

5 Moritz Rudolph - a month ago

Great place with nice wellness area and a pool. Classes are also awesome and trainers are very competent.

4 Avinash Khadilkar - a month ago

The staff and workout area is good, machines are OK

3 manish seth - 2 years ago

just joined the gym, so brand new feedback (specially for International folks):
Pros - great facility, pool, sauna and lots of machines. Clean and hygienic.
Cons - Staff is most of the time too busy to attend !, not enough found anyway. I workout on my own so this is not a problem for me but for folks who are used to customer service may be disappointed:).Michael should try to improve this.