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Kyle Wiederholt -
5 years ago
My family and I (myself, my wife, our 10-month old son, and my parents) recently stayed at the Isartor Apartments in Munich as part of a long vacation through central Europe, and this was by far the worst lodging offering we experienced, and the problems started from the moment we walked in the door.
My wife had contacted management prior to our arrival to confirm a crib for our son, to which management agreed. However, upon our arrival, no crib was in the apartment. Luckily, someone answered the after-hours phone (though this was definitely the exception, and not the rule), and provided a crib....the crib however, turned out to be dirty, along with the rest of the apartment. After a short time of my son crawling around to get some wiggles out (we had been traveling most of the day), we prepared him for a bath, and we came to find that the apartment floors were filthy. To paint a visual, the tops of my son's feet looked as black as a coal miner's face after a day on the job. We later noticed that there was a disgusting amount of hair and dust under the beds, paint was peeling off of the walls, and there was still trash left in the apartment from the previous visitors (the manager claimed that the cleaning crew "missed the trash", though I doubt a cleaning crew even exists). The shower is tiny, doors were broken, problems galore.
As if this wasn't bad enough, one of the beds literally fell apart as we were unpacking, and over the course of the first night, the only toilet in the apartment stopped working. I tried calling the after-hours phone again, but no one answered. Never. I called multiple times, and never got a hold of anyone. The toilet also stopped working on our third night in the apartment, and again, no one answered the after-hours phone (good thing they actually have one, it seems to solve a lot of problems). Despite being advertised as offering wireless internet, the only connectivity available was the one corner in the kitchen, and even this was paltry. Things got to be so bad, that my wife and I were embarrassed that we had brought my parents to this apartment, and after the first night, seriously considered moving to another location.
The only redeeming quality of this lodging facility is its location; it is located centrally to the river, and is a short walk from the Isartor and Victuals Market, but the appeal stops here. Save your money, and take your business elsewhere. I absolutely would not recommend this place to anyone.