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veronika rudez -
2 months ago
After finishing our dinner and asking to pay, our server told me in German to come inside so that I could pay with a card. Once we got to the bar, she dramatically motioned to another younger server to come so that she could whisper something in his ear. He then chuckled and turned to me in English (which our server didn’t speak), gave me the receipt and bluntly told me that I should leave a 10% tip.
Until that point I thought the service was fine and would have left a tip anyway, but being told to tip or how much to leave si simply rude and THAT is bad service. Tipping is a personal choice. I quickly agreed and left the tip as I’m a polite Canadian, but I can say this much, I will never go to this restaurant or recommend it although the food was excellent, solely for this reason. This left a very bad impression on me after my partner and I discretely enjoyed our food, being respectful to our waitress and tried as best as we could to pronounce all the German words we knew. In hospitality industry, you are to be hospitable. Be nice to your guests, no matter where they are from.