2
Roman Kharytonyuk -
3 months ago
the manager of hotel did not wait for us (we were delayed on the road for 10-15 minutes due to traffic), did not want to leave the keys to the room (as is now implemented in most hotels), simply unilaterally canceled our reservation, while not returning to us the deducted from our card money in the amount of 175 euros.
I do not recommend anyone to stay in this hotel, it is better not to get in touch - managers during a telephone conversation were rude and behaved impudently. It shouldn't be like that.
that evening we found another hotel and paid again 200 euros.
but the unpleasant aftertaste that we were simply brazenly deceived remained. they are just scammers. The hotel itself may be good, but the staff are rascals.