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RiFAzBü -
4 years ago
Not recommended at all. Before coming here, i have been contacting with the doctor here, explaining about the rare disease of my nephew in Indonesia. I sent all the xray and all the explanation as well.
They said they probably could do something and asked my nephew to get MRI then come to germany.
We made termin and the day finally came.
We were waiting for 4hrs, then we met a doctor which is not the Prof Dr that we had termin with.
He was confused and asked us to wait again, bcs he said something like this “the prof need to handle it directly”.
So we wait another hours again.
But again another doctor came..he Just checked some of the xrays that i sent via email and didnt even see the MRI.
He asked us to take new xray again in heidelberg.
Ok we did xray again.
Then, finally the Prof and another 3 doctors came, saying they could not help it and recomend us to visit another doctor. They didnt explain the result of Xray or at least check my nephew condition directly. Nothing!!waiting so long just for 2mins short conversation!!!
We were so disappointed..flying from indonesia to germany for thissss!!
And we still have to pay so much money for nothing!!!
We got the rechnung, but we didnt think the doctor did all of that written.
And no one explain the rechnung.
As i dont really speak German..and everyone just speak German, so we gave up to still pay that amount.
The next days, we went to Münster hospital, there so much better..doctor already prepared everything before our termin and he explained everything and did check my nephew directly. And for that i just pay 200euro which was so little comparing with the rechnung from heidelberg.
I cant believe i had this experience with one of the best hospitals in Germany!!!!