5
Caesar Tjalbo -
2 months ago
It's a hotel and perfectly adequate at that. Regular rooms aren't big but sufficiently spacious with the regular accoutrements (kettle, hair dryer, safe) and, depending on the floor number, a fantastic view over the city. Nothing special though, the same with breakfast or conference options: good, adequate, nothing beyond expectation. The 3 stars should be understood like that: everything's there, everything's fine, nothing's exceptional.
I was happy about the service, the staff was consistently friendly, efficient and helpful.
The bar's excellent, the breakfast buffet's good, the restaurant a little underwhelming. The food is good and relatively imaginative but I found the menu a bit too small.
My favorite aspect of the hotel is its location: in walking distance of the old city center and the St. Pauli area, whilst sitting on top of a train and metro station, of Hamburg's excellent public transport. The height means that the hotel is visible from afar. Immediately outside the hotel is a lovely park.