1
Jan Baumbach -
6 years ago
They first booked into the wrong room. I left my stuff in the toom, incl. laptop and other electronic equipment, my business suite, etc. I went out for dinner, and when I came back they told me that they need led to give me a new room, and that they have moved all my stuff already (without asking me). I could forget about my business suite the next day (needed ironing) and my laptop didn't work anymore (maybe they dropped it). This is a no go! When I complained, they told me that it was my own mistake, as they misunderstood my name (as if it would be MY responsibility to match names to rooms). Finally, there was very simple and basic breakfast. Staff barely speaks English. I would rather book into a hostel or backpackers place for my next business trip to Altona...