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Emma Charlotte Bowles -
2 months ago
This is honestly a decrepit place masquerading as a 4 star hotel. I knew as soon as I saw the outside of the building that the photos on Booking.com were edited by someone skilled and touched up in a way that is misleading. The insides of the rooms themselves are drab, depressing, and isolating. The staff are incompetent, aloof, and confused. The double beds do not come with full sized blankets, rather two tiny ones - and when I requested a full size blanket - they said they didn’t have any and merely shrugged their shoulders. The reception staff not once picked up the phone, even though they claim to have 24 hour reception. The atmosphere of the entire hotel is eerie, cold and worse than clinical. As a solo traveller I felt creeped out. Furthermore, the hotel manager will scoff at your requests if you make them. Do yourself a favour and book elsewhere, even if you need to stay in this location.