1
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2 months ago
My colleague and I had a terrible experience in the hotel bar. My colleague who was one month sober ordered a non-alcoholic cocktail but received one with alcohol. She paid for the drink, then noticed that there was alcohol in it and told the waitress, but the waitress was rude and refused to accept the mistake. After arguing with us the waitress simply left and did not even offer to redo the drink.
In general, this hotel tries to look modern and chic but is missing most things that make a hotel comfotable. No kettle or iron, no mini fridge, no water in the rooms, no glass to drink tap water out of or put a toothbrush in (especially disappointing when it is 40 degrees outside), one pillow that is extremely lumpy and the other that is paper thin, poor breakfast, the list goes on.