Bürger\u00adhospital Frankfurt

4 Elena Ronzoni - 2 months ago

My baby girl was born at Bürgerhospital last month. She's my first child and I was so scared of giving birth but I ended up having an amazing experience especially in the delivery room!
I really couldn't have asked for a better staff to help me. I come from abroad and I don't speak any German but I had no problems because everyone could speak English to me. There was also a midwife who could speak my language to me during the delivery.
I stayed 3 days after the birth and then I went home. Everything was so well organized! If I will have another child I will a 100% choose this hospital!
By the way I'm giving 4 stars because of the service at the reception. That day I came with the ambulance but my boyfriend couldn't come with me because of safety procedures (because of covid). He asked for me at the reception but first they told him I wasn't registered to give birth at the Bürgerhospital (I was). Then he asked for me again and they told him I was still on my way to hospital (I was already in the delivery room). They let him wait there so he missed the delivery of our baby. I hope this doesn't happen to anyone else.

5 Araceli Stubbe - 2 months ago

I had a health emergency 3 months ago. It was really hard to get admitted in the emergency rooms between 1 am and 10 am on a Monday, but once I got in, I couldn’t have asked for better hands. The kindness of the doctors, and nurses was really important to me and my family. You went up and beyond for being patient with our limited communication skills. Thank you for your professionalism and thoughtfulness, and for working so diligently in alleviating people’s pain and suffering at their worst times.

I have great respect and admiration for all the staff at Bürgerhospital, and I’m mostly, very grateful.

1 Katerine Arce - 4 months ago

Very Disappointed!
I gave birth to my son in December. Doctos and the midwives were very polite. Unfortunately the "Pflegepersonal", people taking care of the new moms (after a C-section) were unprofessional. After the birth, my husband waited 2 Hours with my newborn at the waiting room just because the personal forgot to pick him up and bring him to my room. They forgot to give me medicine to avoid hair in the stomach, so I had terrible pain. They gave me a shot and didn't clean the area. Especially a woman from the "Pflegepersonal" was really rude, cero professional and unpolite. Terrible experience! I didn't find an email where I can send my complaint officially, I really think to keep the level the hospital should take out such bad quality personnel.

5 Seray Elsiz - a month ago

I sincerely thank all my doctors and nurses. They were very interested. They were friendly. They helped me recover quickly.Thank you so much.????❤️

1 siva priya - 6 months ago

I was at the hospital yesterday, came in for emergency, the nurses were not polite and made me wait for more than four hours, I repeatedly said I am in unbearable pain which they dismissed. When the doctor met me later, suggested for a immediate surgery, I was made to walk a long way in the morning since the nurse lost my health insurance card. The nurse was rude and didn't take up for the act. This is more stressful and irresponsible from the management. Never hurts to be kind when one is sick. Would never visit again.

5 vartika kapoor - 8 months ago

I was at Bürgerhospital for my delivery last year. After reading all the reviews related to long waiting hours, I was actually very nervous about getting admitted in time for my labour. However, (un)fortunately due to a complication I had to be at the hospital way before my expected due date and I must say I received immediate attention at the Kreisaal. The level of care received and the competence of the doctors and midwives was impressive. After listening to delivery experiences of friends at other hospitals, I am very happy that I was able to deliver at Bürgerhospital. Thanks to the medical staff and all the midwives who supported me during my labour, special thanks to Ms. Ferrari and Ms. Momber for giving me all the strength and being so patient with me during the most difficult phase of labour.

5 sara c - a year ago

I was admitted to the Bürgerhospital for an emergency related to my pregnancy. The team was outstanding and very caring. Through their experience they helped prevent a preterm labor.
I also had my son there in January and the midwives were outstanding. They did everything possible to ensure my baby came to the world naturally and kept calm during some difficult situations.
I am very grateful for all of the doctors, midwives and nurses who helped us along our path to parenthood.
Highly recommend and hope to deliver here again for my second child.