a&o Hostel Frankfurt Ostend

3 Victoria Paredes - a month ago

Good price for a few nights stay. Feels more like a big hotel than hostel, heaps of people every day and families.
There was always queue at the reception and the staff wasn't very clear.
The manager was very gentle and helpful.
The rooms are good with private bathrooms, although was very hot during those days and almost no ventilation.

1 Vanessza Fodor - 3 weeks ago

This place is a joke. Strange-looking drugged persons and homeless front of the hotel. No parking space at all in the area. Only in dodgy streets 15minztes by walk away. Took almost 2h to find safe parking near by. Called the hotel many times because they said before they will provide safe parking but no answer at all.

Long queues and sort of staff at reception.
Rooms are noisy, impossible to sleep, kids were feeling uncomfortable and Frightened of the strange and loud noises from outside . Night club near to hotel, extremely loud music. Cars and motorcycles race the streets all over the place all night.

Do not expect help from the staff, we didn't sleep more than 1hour all night.
No towels and changed bed sheets in the room..
Tried to escape as soon as possible in the morning. Really not worth the money.
Public safety is zero in the area, but they expect to pay extra money for the tax after check in ????
Try to avoid this area. This is not the hotel fault. But at least they could be more helpful or hire more staff to the front.

4 Bongjoh Albert chongwain - 2 weeks ago

I found the hostel to be okay and generally, it was just like any other Au0026O I had visited in the past. The receptionists were good and collaborative. You are expected to pay a city fee of €2 per day and in my case I paid €4 because I spent two days there. They have some table games where your kids can play and also a dining room. I can’t say much about the food there because I was actually on a tight budget and opted not to eat at their restaurant. In a nutshell, i had a nice stay as the cost was Cheap. I would recommend this hostel to anyone if you are on a budget and maybe looking for a place to stay while u sort yourself out.

3 Sara-Maude A. - 3 months ago

Great hostel but we did have some problems along the way. No air conditioning in the room so had to open the huge window and got beetles in. The construction site being right next to the hostel was not fun to hear at 6am. The downstairs bathroom was blocked 1/2 and the laundry machine leaked when we did a small batch. Air conditioning is bad in the lobby too, windows open so flies everywhere. Breakfast was good for the price!

3 Sandra Koehler - 4 weeks ago

Shower were not available during our whole stay. Instead, we were allowed to have a free coffee and breakfast, which was very nice. Also, our tv did not work. The staff came to the room and fixed the problem. Very friendly and helpful staff. They just need more people as waiting time at reception was very long. Thanks!

5 Alby Augustine - 5 months ago

I would highly recommend this hostel if you are looking for a place where you will get clean room for such a low price. The staffs were really nice. Right from the reception, team au0026o did everything so smoothly. Rooms were clean and the breakfast was also worth for the money. It was really close to the main attractions in Frankfurt. Thanks team au0026o for such a good experience. ☺️

2 Cxxxgum xx - 3 months ago

Everything was fine with the hostel and the staff (nice staff) until the last day. My friend received a message we have to leave before 10am. So we planned to leave around 9:30am. We were sleeping when a German men came into our room, four girls sleeping with bare clothes bc there was 24/27 degrees, he came knowing there was some people inside speaking in German something we don’t understood, he saw us and he still there stuck looking at one of my friends while he was speaking in German. He noted something in a book and he left the room. Very upset with that treatment. I felt harassment because as I said we were sleeping in underwear basically. They couldn’t give us an explanation of why that man had entered at that early hour into our room, they couldn’t tell us why even knowing that there are girls in the room he were stood staring to my fiends while he was speaking in German, as I said before, we had until 10 in the morning to leave and that man came in at 8:30am. We didn’t know what he wanted to tell us either. Nobody knew how to explain what happened, what I understood was that it had happened more times. Very upset with that. I’m not gonna come back to that place again.