Neurology on the Schadowstrasse

1 fish net - 5 months ago

I made an appointment for today, took leave from work, got all ready to see the doctor. then less than 1 hour before our appointment, i got a call from her cancelling our appointment without any reason, unapologetically, in a highly disrespectful and unprofessional manner. Then she simply hung up on me, leaving me in absolute shock.

well, i kindly wish you run out of business soon ;-)

4 Avik Roy Choudhury - 2 years ago

1. Online appointments are available.
2. Receptionists and doctors speaks English.
3. You need to wait although you have an appointment. Try to be patience.
4. Good Behavior of staffs.

1 Craig Ellis - 11 months ago

Zero stars! After selecting English as my language I was able to select a Dr for an appointment. As I am desperate I took the next available appointment over a month away and added myself to a cancelations list. I recieved an earlier date through cancelation and on the day of my appointment I recieved a cancelation notice 45min BEFORE my appointment and, while it is understandable that Dr's also get sick or whatever reason the appointment was canceled, what is not acceptable is expecting the patient who needs help with mental health to wait two more months for another appointment! The Dr should then move out other appointments to consult with the cancellations. Further, upon trying to re-book an appointment the Dr I originally booked with now only has German as her language. So the booking system is grossly inept. If treating English speakers is an issue then it should be removed from the website so that patients can find find practitioners that actually care about a patients well being!

2 Evgeniia Tokarchuk - 2 years ago

No complaints about medical treatment. But seems that staff on the desk doesn't care about people waiting in the waiting room. I asked my insurance company to send the fax with the confirmation of my insurance, personal told me to wait in the waiting room. I waited 1.5 hours to realized that they haven't received anything and no one told me. I had to leave because I didn't have time to wait longer. And I have no idea when next time I will be able to get the appointment.

2 Aleesha Sharjeel - 3 years ago

Website had it written that spoken languages are english and german. However when i arrived, i was told that the doctor i had appointment with does not speak english.Website is pretty unhelpful as with each doctor the languages spoken are not written which is misleading. Also the telephone system is extremely bad with no call back system. I got my appointment 1 month ago and at multiple times i called to confirm yet it never gets picked up. I wrote an e-mail i never got reply for.

1 Charalampos Elpasidis - a year ago

Too long waiting times, even with an appointment. Staff and doctors don't really care about your situation. Doctors don't speak English. No internet-appointments are offered.

1 Setareh Masihzadeh - a year ago

They are not answering phone, maybe once in a year!!!