Marien Hospital Düsseldorf

1 MESSAN YANNICK KPODAR - 5 months ago

Horrible hospital. We arrived with our child with a severe finger injury. No one seemed to care, the front desk was slow to give information, and no one spoke English. They told us to go to another hospital because they didn’t take children but offered no helped for an ambulance or taxi. Horrible cold experience. I wouldn’t put your family’s safety in their hands.

5 Shabnam Bozorgzad - 5 months ago

Mom stayed at the oncology level for weeks and was satisfied with the care she received. Professor Giagounidis is truly an expert and an amazing human being.

1 Diana - 3 months ago

The worst hospital ever. Have been here with my sister 3 times due to her health issues, straight from the ambulance and every time we had to wait for more that 3 hours!

1 Cîmpian Daniela - a year ago

My best friend received yesterday the 18.11.2020 from her eye doctor an appointment at the Marien Hospital Düsseldorf at 7:45 a.m. She was there at 7:30 to make sure that she will be on time and found out that the doctor comes only at 8a.m. so there was no problem and the doctor was very friendly. She had to change the section for some other checkup, and after starting slow the process, so from 9:30 in the morning, it is now 15:00 and she is still there, waiting for an envelope.. So actually the doctor came after 5 hours of waiting, giving her the info that her case is not an emergency and she will receive another appointment on another day. (waiting for the envelope for 1 hour now) So after cca.5 hours of waiting is someone letting you know that you are not an emergency case so you can go home. How is this possible?!?!

5 Da Mac - 2 years ago

I just had a short visit to have the eyes of my child examined. Despite the crowd, the staff were very cordial and friendly, offering a nice "Spielecke" to wait in. The doctors were absolutely fantastic with our daughter, who is normal difficult to deal with!

1 Nathalie Mekahal - 4 months ago

The lady at the information desk is so rude. She was not empathetic and did not even let me finish my question.

1 K G - 5 years ago

I went to the hospital at 20:00 several month ago, explaining my symptoms to a person on the information-receptionist of the ER department, in front of 10 other patients who needed help, I was informed that my case can wait and that the doctor will be available no earlier than in 5 hours. The guy on the reception was not talking to me in a nice manner, he was irritated by me. I realized that in this place, I will not be helped as soon as I needed. I was told that there people who need urgent help. So I basically came all in pain just to hear that. I decided not to wait and turn to another place.
It seems to me that such a large hospital should have a sufficient number of medical personnel to urgently help all people in urgent cases as it seems they are always overcrowded and understaffed . Women's health is not valued here. The risk of losing a baby for a pregnant woman here is not recognized as a serious symptom untill you bleed to death in the waiting room. I wish they improve their ER service and and train people on information how to deal with vulnerable people. who comes to get help. Person who guiding patient is the face of the hospital and if they are not happy with what they do for living they should not turn it into patients. They should do something else in their life. I am sure the doctors are good and are professionals there but I wish the management will take some measures to improve service of ER rooms and moody receptionists who need to pay a visit to the psychologist.