Himmel & Aehd

Nordstraße 53, 40477 Düsseldorf, Germany
Restaurant
User Reviews

5 isha singh - 2 years ago

Great experience. Very good service and equally good food. There's a couple of vegetarian options too. Both cards and cash are accepted. The waitress offered to bring us English menu and tried her best to understand what we wanted despite not knowing English. Definitely recommended!

5 Yevhen Hordynskyi - 2 months ago

Big plates and tasty food ????

4 Artem Hordynskyi - 2 months ago

Good food and large portions, but service was a bit of a challenge without knowing German. Also, got served a wrong dish so make sure to double check when ordering.

5 Omri Holtzman - 3 years ago

Great food great friendly service and good German atmosphere. If you are in the area and can get a sit don’t hesitate .
P.s the Schnitzel is awesome!

5 José Lourenço - 4 months ago

Friendly staff and good food ????????

5 Anisur Rahman - 2 years ago

Great for experiencing true German food!
Pros: big and spacious, lots of varieties ro choose from, Cards and cash both accepted here.
Cons: Almost always full because of its popularity, even on weekdays. Waiters not so polite(because germans duh) but also because they are just so busy trying to serve so many people..
Overall a good experience.

1 Anita Visvanath - 11 months ago

We went there on a Saturday afternoon. The place was half empty inside and the initial welcome was quite nice.

But the service deteriorated as the afternoon progressed. The waiter mixed up the order despite our friend having clearly ordered a salad with mushrooms. The waiter brought her the one with duck and rudely said ' THIS is what you ordered, sorry , you HAVE to eat this'. She was ok with the mix up and ate it but I was frankly a bit shocked that this level of poor service can happen in 2021!

A friend went to the bar to pay since she had to leave earlier and she was treated quite rudely too.

Finally when it was our turn to pay at the table, he made a big fuss when one of asked whether card payment would be possible. HE was like 'We are not a supermarket and we cannot take small payments by card'. Fair enough and clearly you are not a supermarket. You are barely a half-decent restaurant.

The food was OK, but the shocking level of poor service for a half empty restaurant made me wonder. Especially in these times, when people are starting to return to restaurants, why would I go back to this place when there are at least 20 other restaurants on this street, beats me!

Pity because I wanted to make this a regular weekly meetup with some work friends for dinner, since we were looking for a nice, German restaurant for awhile in this area.

Surprised and my sincere advice to anyone from the restaurant reading this review, is please take a long hard look at how you treat you staff. I am of the firm opinion that how you treat your staff is how your staff treats your patrons.

We won't be returning in a hurry, I am sure they don't care. We'd rather spend our money someplace that truly cares about what they serve its customers and how they treat their customers.

Map Location
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