1 Glass House - 4 months ago
Couple of positives to start with. Firstly, the location is amazing, really cannot get a better place in Dresden. The other positive is the reception staff were very helpful, creates a good first impression along with the welcome drink. However, this go downwards from here.
The hotel needs a renovation. It is not that it is not clean but it just feels tired and not modern at all. This leads into an old AC system that keeps you awake for n a very very small room for a family.
The towels disappeared after one night, the breakfast whilst offers choice was feeling like a budget breakfast. The items provided for washing are not sustainable at all, not seem these plastic bottles for a long time. And totally in consistent face mask rules from one day to the next. Honestly, there are places in a near distance that I would recommend. The Hilton in Dresden is trading on a brand and not deserving the name.