1 Masud Kardan - 2 weeks ago
I wish I could put no stars when putting this comment but it was not possible. Even 1 star is more than enough for this terrible irresponsible place.
I couldn't arrive before 11 pm to check in because of my flight and when I arrived at the hotel at 11:30 there was not even one single person to open the door of the hotel. I called the company and they couldn't find someone for the reception. In the end, they mentioned you can request a refund tomorrow (it was 12 midnight! so easy). I could enter the lobby by helping one of the hotel guests and sleep on the sofa until morning. In the morning I was so polite and calm more than what I should be and I mentioned to the reception that you should have someone stand by at night in the hotel (as in normal hotels) and the person mentioned this is not the case in the world (such a small world he has) and we are wasting our time. and I didn't want to waste my time (he was right). So irresponsible and impolite.