Mercure Hotel Severinshof Koeln City

2 Liza B - a week ago

There were positive and negative aspects during our hotel stay. The parking garage was convenient and reasonably priced. The staff was courteous and fairly competent. I say fairly competent, because the representative checked us in under another guest's name. This took some time to resolve. Our junior suite was roomy, quiet, dirty and over priced for the value. There were long hair stands on a chair, a mildew ring around the sink stopper, bugs by the lamp, stains on the curtains, and chairs were stained. Breakfast options were plentiful and tasty, something for everyone - fruit, pastries, bread, eggs, bacon, cheese, yogurt, juices....The location is great. You may take transit in less than a 2 minute walk or walk to most desirable sites within 10-20 minutes.

0 A - 3 weeks ago

Overall, it was good. Great location near public transportation. Very quiet and comfortable. Helpful friendly staff. The only problem was the design of the bathroom/shower. It was such that every time you take a shower, it ends up flooding the bathroom floor. Despite that, I'd probably stay there again.

5 Miguel Linan - 2 months ago

Second time there in the past few months.
The location is excellent, really convenient for visiting Cologne and with lots of cafeterias and shops over to the other side of the bridge.
The rooms themselves are spacious and well kept, and the common areas are very pleasant.
They're a courtyard with plants and seating in which to spend time if you fancy staying in to relax.
The staff were also exceedingly friendly and helpful.

3 Federico Santarossa - 5 months ago

When you enter to the hotel's Hall, I can say that's quite modern and comfortable. The staff is really kind and it helps you really well.
The rooms are a little bit old fashioned, so they need a bit of restyle in order to be rated a little bit better.
By the way, space is enough and comfort is pretty ok.
One star more for the breakfast preparation and the availability of foods, marmelades, bread and whatever you might need.

5 Geoffrey VDS - a month ago

Wonderfull hotel with spacious, clean rooms, an amazing breakfast buffet with a large amount of options and a cozy bar to have a drink in peace. The hotel is located near the centre and it has public transportation right next to it so it's a perfect starting point to go exploring the wonderful city of Köln.

5 Tecio Siqueira Mendes Coimbra - a month ago

The hotel and the staff were amazing. Especially the receptionist who attended to us. The room is spotless, the breakfast was delicious and they even sent us a cake to celebrate my husband's 40th birthday. Everything was WONDERFUL!

5 lorena pal - 3 months ago

The room was super nice. I asked for a room with balcony and it was great. You can hear a bit the tram from the room but was not so bad. Good service and breakfast of good quality and variety.