2
Oana Lepa -
10 months ago
Good parts
- the location, subway just 3 minutes from the hotel
- the staff is nice
Bad parts:
- we booked via Booking and chose to pay at property as usually my bank sees booking as fraud payment, they tried to withdraw the money online and when they couldn't they canceled our booking 15 minutes before arriving, therefore we are not able to give feedback on Booking.com
- we couldn't pay by card because "the POS was not working" - don't ever try withdrawing money at the ATM downstairs like they recommend because that ATM is made to rip you off with commission
- the room was really really cold
- it was very noisy because there are no house rules regarding quiet hours
- the place reeks of bad tabacco, the smell almost made me sick
- the other guests were slamming doors and speaking really loud at 1AM and 7AM, the walls are really thin
- I locked my door twice and found it locked once but the room was not cleaned, so I don't know why someone was in the room if they did not intend to clean it
- TV didnt have a remote, the bed light did not work
- I stayed in cheaper places with better conditions in more expensive cities so not sure where the price comes from