Köln Tourismus GmbH

5 macedonboy - 2 years ago

Very helpful people with all sorts of information for one and two day itineraries. They actually have quite a lot of services including hotel bookings, currency exchange and lots of brochures for day trips from Cologne.

The office is directly opposite the western end of the cathedral.

3 Hareesh Bahuleyan - 6 months ago

The staff is very proficient and helpful. They are closed on public holidays and Sundays which is unfortunate because this is when most tourists visit. For instance, I could not buy the Köln city card on the day I arrived because they were closed.

5 • Jefferson Ferreira • - a year ago

In october 2016, I was trying to catch a bus to Stuttgart, and it was a very tough to find Where to buy tickets. Finally one blessed woman from this office help me. Very polite and helpful, in quick conversation she could provide what I needed. Thank You.

5 Andy Martin - 3 years ago

A very good tourist office with lots of information and friendly staff that speak good English. There are also souviners and gifts to buy too as well as passes for travel and attractions. Cologne is Great place to visit and the tourist office is a good place to start, especially as it has a great location near the cathedral and main railway station.

5 Ehsantheguide - 11 months ago

the service was perfect! extra ordinary friendly staff. and so helpful.

1 Gu Ru - a year ago

Well, a closed bearded guy at the service, even on stating that we have just half a day, and wud like to see some interseting stuff in Köln, he answered sarcastically, by stating more than 20 spots and a dozen museum in a *min or so (, that he knows byheart.) Could be, because we were asian tourist. There was no point spoiling our mood, so we left

1 seanjavu - 5 years ago

Most tourists walk into "tourist information" to get.. information. However when I visited during a cold and wet October afternoon, I was met with an icy reception colder than than the heart of the ice queen. I asked questions about transport and museums and yes they were eventually answered (thankfully I did some research) but with whole lot of sarcasm from the young lady behind the counter.
It. Was. Terrible.

(My honest option from my experience.)