Hotel CityInn

Appellhofpl. 9, 50677 Köln, Germany
Hotel Lodging
User Reviews

1 Gertrude Esser - 3 weeks ago

Writing this at 3:30 AM, as I can not sleep due to people in the upstairs room having a party/screaming contest. They dont sound like they were guests at the hotel. It was more like an apartment situation on the top floor.... I have never had such a terrible hotel. There is NO ONE to contact for this problem. AN ABSOLUTE NIGHTMARE!!!! I am asking for my money back tomorrow. DO NOT STAY HERE!!!! ALL BAD REVIEWS ARE ABSOLUTELY TRUE!!! THE ONES THAT ARE GOOD HAVE SIMPLY BEEN LUCKY!!!

Update: we were promised a refund, never received one. I did not sleep at all that night. You could not pay me to stay in this hotel ever again.

3 Bertie Davel - 5 years ago

We've booked this hotel for a one night stay and only started reading the reviews after we made the booking. The other reviews filled us with dread but we were unable to cancel the booking so we stocked up on antibacterial wipes and braced ourselves for the ordeal.

We booked 3 single rooms on the ground floor of the annex building (it's around the corner from the reception). After imagining an absolute pigsty we were actually pleasantly surprised! The room was clean, it wasn't in a state of repair and the bedding was clean. I also had hot water! A much better start than anticipated! And given the location and price it was actually quite good.

All is not well in paradise though. The impression one gets is that the hotel rooms were cobbled together with bits and pieces picked up and sourced from building renovation and landfill sites. Unfortunately the best German craftsmen were NOT employed in the construction of the hotel rooms - I've got a feeling that it was done by an uncle or cousin that's doing a bit of building renovation as a sideshow to their main occupation as faith healers, street musicians and bare knuckle fighters.
There were no common fixture fittings between the hotel rooms, apart from our key chains. My bathroom had a huge basin without a plug. The toilet was not fixed level and using the commode whilst drunk was a challenge. Somebody dropped the box of tiles for the bathroom so an impromptu mosaic was done in the bathroom. Oh, and there was no towel in the bathroom.
The walls are paper thin - I had a couple grunting and heaving next to me and since I could not sleep with them having a go, I decided to join in the grunting. They were initially taken aback at me grunting in time with them but after the initial awkward silence they resumed duties and we had us a grunting duet going.

I did not try the breakfast as I had a weak constitution the morning we left.

You normally get what you pay for and it is quite true about this hotel. I would however consider staying here again for one night only, but I don't think I'll bring my family here.

5 Alaina Holland - 4 years ago

We loved the apartment they gave us for our family of 5. The beds were comfortable and it was a very modern bathroom. The continental breakfast was delicious and made the stay even better. Very close walking distance to the big Church and train station.

2 M. I. - 4 years ago

The only plus was a great location. The breakfast was not that bad. But the room was not good. Really old furniture, many things didn’t work or were broken. There is a small kitchen within the room but it is not permitted to use it. It was so weird herring this from the receptionist. And she was not polite explaining this.

4 Huy Tran - 3 years ago

A decent place. The room is a little bit dark. Receptionists are nice. Breakfast is good (5 euro/adult).

There is no fridge, microwave in the room.
There is a hair dryer.

The location is very near the Hauptbahnhof, Dom, and Neumarkt.

2 Marc Lai - 4 years ago

Good hotel but if you live in ground floor the window is like a door when you open it you can directly walk out to the street and say hi to pedestrians. That's a good way to experience the Cologne people's daily living. It's marvelous. The breakfast is good.

1 ali mehrabadi - 5 years ago

AVOID !!

31st July we checked in at around 3pm, we got given room 41 for 4 person, we left our luggage and stuff in hotel and we headed out sight seeing.
We returned around 11:50pm and got into bed, at 1:20 am I noticed something is crawling on my leg, as soon as I switched my phone torch on I noticed bugs on my bed sheet
I turned the room light on there was loads of bugs walking on the walls,

We rang the recipient and they provided us another room by 3am.

In the morning when we spoke to the hotels manager she was refusing that there is bugs in the room and suggested that we where lying and brought the bugs our self

Even though we showed her video and pictures of the bugs walking on the wall and bed sheet

I will upload the pictures on here.

DEFINITELY AVOID going there it's not worth it all very rude manager

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