Arde Hotel

4 Fallon Manhanga - 5 months ago

Good for a short stay. Really friendly staff, towels were changed daily, walking distance from the tourist area and fair breakfast to get you going for the day. Yes, rooms are rather small, but it's enough for a quick stop.

5 philip priest - 2 months ago

amazing room with air con and very big bathroom.
Booked a single room but it was a very large room.
Breakfast was fantastic.

4 Eva Onno - 10 months ago

My room was unfortunately extremely cold... But still, clean and comfy. Couldn't open the window tho, but I stayed only one night so it was alright. Breakfast was also very nice - I wasn't expecting it actually... But I was finally quite surprised by the buffet!
(I take pics of my room just before leaving)

5 Elen - 11 months ago

Excellent hotel! Breakfast was amazing. I felt safe walking to and from the hotel both during the day and night. All the main tourist locations were in walking distance. Friendly and caring staff. The rooms were small and out dated but I will definitely stay again as it was comfortable. Friendly and caring staff.

3 Pierre Bauduin - 11 months ago

Good enough for 1 of 2 nights. You don't live in there. But not more. Small rooms, basic stuff (not enough electric plugs) and bathroom could have a refresh. The breakfast is good enough (not the fruit juices). For the price and great central location, it's a good one.

1 Ward Reynaert - 8 months ago

Dirty, unhygienic rooms and fraudsters: do not book a room and never give them a visacard or they charge even after cancellation.

I went with a friend for two days to Köln. We got two very dirty rooms. The dust was everywere. The corners of the room had not been cleaned in years (and that's no exaggeration). The carpet was not vacuumed, the mud was still on it. And there were stains everywhere.
And the blankets were not white but discolored to ecru with brown spots. This was really unacceptable. It was so unhygienic that we were not willing to stay.
The hotel owner/receptionist was making some excuses and tried to convince us to let the room be cleaned again of that we could have another cleaner room. However, we were still in the possibility to cancel before 6 p.m. and we checked it with the booking platform that confirmed it was within time and cancellation was free.
The hotel owner said it was all ok and we did not need to cancel by means of the booking platform, we would get all money back. But we had not paid yet, they only had a visa card number. And they were not willing to give evidence that we cancelled, they could not "give a note", and only after more than an hour they were willing to write down that we gave the keys back when we had seen the room and cancelled the room. We were aware of their lies and cancelled also in time by the platform to have additional proof.
When we left, they said we should trust them and that cancellation was for free. Two days later they charged the room despite the maximum cancellation cost could only be a limited amount and was free before 6 p.m.

It took us a formal complaint to mastercard to get our money back. These fraudsters are criminals that you cannot trust. Never pay them in advance! Never give them access to your Visa or mastercard!

4 Shashank Kasar - 7 months ago

Mixed review from me.

Pros-
1. Excellent Breakfast
2. Comfortable rooms and beds.

Cons-
1. One rude receptionist. Thanks to Mostafa (other receptionist), he is an excellent guy and carries a smile every time. Wanted to thank you.
2. You can't check-in early before 2:00 PM whatever you do. I reached Cologne by around 10 AM after travelling for 2 days, even after that I had to wait till 2:00 PM to check-in. That receptionist doesn't have the courtesy to at least suggest if I can opt for the room with extra pay.

Giving 1 star less bcoz of the rude behaviour, apart from that rooms were comfortable even though the rooms were very small.