Excelsior Hotel Ernst

5 Mithrim - 2 months ago

Absolutely perfect in any way, every time I visit. If I could give 6 stars for service, I would. We had a professional yet relaxed barkeeper who engaged in friendly conversation and made us have a great evening. She was authentic and awesome as a host. She is either a pretty good actress or she really loves her job. Keep her! For reference: June 23rd ~19:00 at the bar.

5 Daniel - 6 months ago

Best breakfast I ever had. Amazing service. We enjoyed our stay a lot! The room seemed a little out dated at first sight but it became really cozy once we settled.
The bathroom was really big and beautiful. We highly recommend taking a bath while having some bottles of sparkling wine.

5 A S - 4 months ago

Wow unreal service top notch Godiva
Hospitality! I would recommend this hotel to anyone wanting a beer away with their love one. We brought our family and it was a bit much but the hotel was amazing even bringing cookies and milk for bed time. Unreal how catering they were I can not express enough how they did everything they could to ensure we had an amazing time! I would most definitely visit again, I can not thank the staff enough for being patient with us and out crazy family.

5 Rachel Schaefer - 5 months ago

An absolutely incredible hotel. We stayed in a Grand Deluxe room and it was spacious and well appointed. We also enjoyed the pillow menu! Staff was very friendly and the piano bar was well stocked with a beautiful wine list.

5 Enmanuel Rumbos - a month ago

Great location, super clean and still has that luxury 50's vibe. Rooms are spacious, well appointed and extremely comfortable. Steps from the cathedral, and about 5 minutes to the center of Cologne. Highly recommend

3 Hazim Mukhtar - 2 months ago

So first of all, the service is top notch, everyone is smiling, and everyone is welcoming. The negatives of the hotel comes in terms of small issues. First, the shower in the room is horrible. It is clean and beautiful but over engineered. Next the places to work outside of your room aren’t great. They offered a private room which was great until the smell of it hit, and I had to leave. That is part of being an old hotel I guess. Second, the WiFi is horrible. It is manageable but for being an expensive hotel with guests and business clients, the Wi-Fi could use a lot of work. I don’t like the idea of spending all this money and then having to spend additional money to go to a co-writing space to work. However, there were a lot of positives; the room was beautiful, beds were super comfortable, the minibar was complimentary, and they were always ready to help with anything that you needed.

I would consider staying here for vacation, but if you had to work, probably stay at another hotel.

5 Raphael Olala - a month ago

I felt like home away from home. Then I forgot my phone charger together with my pajama suit which was well kept and later shipped to me in Frankfurt before I left for Kenya my country. I love Excelsior Hotel