dm-drogerie markt

1 Jack B - a year ago

Worst store where I've ever been. I've been there with my girlfriend and like the most of the couples in the store on that day we took a trolley and we had both masks on. While walking to get a product one of the staff stopped me and started talking german, not knowing the language I kindly answered "I'm sorry but I don't speak german, english please" even asking that, the woman started to scream in German, she violently grabbed my arm and pushed me away!!! Considering the abuse I started to scream to her to do not touch me and I went back to my girlfriend to take the trolley (thinking that was the reason for her screaming) but even doing that she kept screaming.
I would have called the police to report the event but unfortunately not speaking the local language is hard to be understood so I simply decided to leave the store.
A very serious and violent behaviour not acceptable.
I would seriously recommend anyone to choose a different store for theirs shopping!

4 Marko Bijelic - 2 years ago

Good selection, friendly personality

4 אריה נאור - 3 years ago

Nice

1 Arne Harbort - a month ago

(Translated by Google) Here everything happens again and again in SlowMo, especially at the checkout. Today again a queue of 12 people, 3 employees are running around, nobody even opens a second checkout. If you are in a hurry, avoid this branch.

(Original)
Hier passiert alles immer wieder in SlowMo, gerade an der Kasse. Heute wieder Schlange von 12 Leuten, 3 Mitarbeiterinnen rennen rum, keine öffnet mal eine zweite Kasse. Wenn man es eilig hat, sollte man diese Filiale meiden.meiden.

5 Andrea Mehrabani - 6 months ago

(Translated by Google) Many thanks to the branch manager and the service center at the company's headquarters, who took care of my complaint very quickly.

Here an older employee with glasses works at the cash register at times, who cannot deal with customers at all. Your unfriendly and instructive way is not at all. The TON also makes the music!!
In the circle of acquaintances, this employee has already noticed several times.
Why does someone like that work with customers if they don't understand customer service?

(Original)
Vielen Dank an die Filialleiterin und die Servicezentrale im Hauptsitz des Unternehmens, die sich meiner Beschwerde sehr schnell angenommen und sich darum gekümmert haben.

Hier arbeitet zeitweise an der Kasse eine ältere Mitarbeiterin mit Brille, die mit Kunden überhaupt nicht umgehen kann. Ihre unfreundliche und belehrende Art geht gar nicht. Auch der TON macht die Musik!!
Im Bekanntenkreis ist diese Mitarbeiterin auch schon mehrfach aufgefallen.
Warum arbeitet so jemand mit Kunden zusammen, wenn sie vom Kundenservice nichts versteht?

4 Pola Lorenz - 3 years ago

(Translated by Google) Large selection of products, always clean and friendly staff.
I miss a little more "daylight" in the location - and generally more active environmental protection and sustainability on the part of dm (especially with regard to the assortment and the packaging).

(Original)
Große Produktauswahl, stets sauber und freundliches Personal.
Mir fehlt etwas mehr "Tageslicht" in der Location - und generell noch mehr aktiver Umweltschutz und Nachhaltigkeit seitens dm (besonders hinsichtlich des Sortiments und der Verpackungen).

5 Anđelina Stojčić - a week ago

(Translated by Google) Thank you for the diaper cake! You can see it was made with love.

(Original)
Herzlichen Dank für die Windeltorte! Sieht man direkt, es wurde mit Liebe gemacht.