4 Jaqueline - 7 months ago
Enjoyed the food but not the wait
We made a reservation a few weeks ago and were seated right away. The restaurant is mid-sized and was almost fully seated when we arrived.
Our drinks arrived soon after our order was taken as well as the appetizers (maybe 20 minutes). We ordered the Tuna and the Shrimp with Garlic Bread and mediterranean vegetables, which were both very good. After this, we waited about 1.5 hours for the main course even though people who were seated after us had already received their main course although they had also ordered appetizers. We ordered the Tagliatelle with beef, mushrooms and spinach and the risotto with braised veal cheek.
As with all things, expectation management is key. Whether the staffing is short or if some meals take longer than others etc. etc., this should be disclosed up front. We still don't know what the delay was about just a short indication that the kitchen seemed to be the cause of the delay. We were offered a free dessert or coffee as compensation but at that point, we wanted to head home.
We will be going again at some point as it does not seem that this is the normal experience and the food was worth going.