1
Jan H -
a year ago
A disaster. Booked the birthday party for kids. Why only 1 star? Well, the guy that put on the harnesses and helmets on the kids was great. From then on...we went to the climbing area - no one there. We spend like 10 minutes looking for a trainer. When we did find one, he had to be convinced to give the kids some information, which he did by doing what the kids were supposed to do then not help or watch any of them, instead he started talking to other people while some of the kids hadnt even started yet. So yeah. Then it advertised on the webpage that a guide will go with the kids if you book the birthday bundle (50€!). No nothing. No one available also. So we had to watch the kids of 5-6 years who had never climbed before on the facilities ourselves. The parks were not suitable for the smaller chidren at all. The bananas the children were supposed to grab were mostly on the ground, already emptied by others or out of reach for the kids. The treasure hunt was a picture of the initial hut -without the people from schwindelfrei recognizing their own hut. For 15€ you get candy for 5. So bottom line: 2 kids were meh, and 3 hated it, 2 cried. Never have I been to a kids park with so many crying kids. Before us, on the facilities behind us - they all were equally unhappy. The only upside: one of the guys around turned out to be nice and gave us some help when some of the kids in like 3m high trees did not want to go on - as we were not allowed up. All in all: desaster. Would not book again. Maybe with a private instructor - which is 40€ per hour, so for the birthday party (where it says someone comes along but doesnt) that is 100€ extra.