1
Geetam Mall -
2 years ago
I would never recommend clever-fit to anyone. I was misguided about my contract for this gym.
I am a student from Cologne who moved to Bonn for a few months to complete my thesis, during which time I joined this gym. I asked for a flexible contract as I wasn't sure when I would finish my thesis in Bonn. I shared my situation with the employee making my contract and was told that I would be given a flexible contract, and I could cancel my contract any time I wanted. All I would have to do is tell them a month in advance. This sounded fairly good to me, and I joined the gym in Nov, 2019. I paid clever-fit extra per month for the privilege of a flexible contract.
However, I used my Cologne address when signing the contract.
Now I have finished my thesis, and must move back to Cologne. Clever-fit insist they cannot terminate my contract, and I am told that it can only be terminated in November 2020. They say that a special termination can only be made if the distance to my new residence is 30 km away. This was not made clear to me when I signed the contract. I have emailed them explaining my situation, however the only responses I am getting blindly quote the contract and do not attempt to justify this situation.
This is outrageous! I have absolutely no trust in them. The company appears to just want money without actually providing benefits to people, and they mislead people whilst making contracts. Also FYI, the distance between Bonn and Cologne is a 35 km drive according to a simple search on Google maps. If there was star below 1, I would give them that.