2 Abdullah Ghawi - 8 months ago
I'm just wondering why ordering online costs me 1€ more for every burger than picking up or ordering by phone. Does the Plattform I'm ordering through charges 1€ on every burger in addition to the delivery charges ???
Also It's my basic right as a customer to get a bill, even without asking for it, but FoodBrothers dudes tend to have another opinion: "if you call to order I can't give you a bill, but if you order online I will give you one"
Why? Because the prices are simply different.????
Well, I am upset because I'm writing this at the first place, since I'm a VERY OLD customer from the first day FB opened here in Bochum and I'm not arguing about food quality. In my opinion, customer experience comes first, way before delicious meals, and I can say after multiple orders that FB Bochum is sadly VERY BAD organised.
Nobody could argue about the burger and the quality of the food, it's good overall and ONLY for that 2 stars.