1 Franck Thery - 2 months ago
I stayed there mi June.
The hotel itself is not bad, my room was big.
Elevator was not working.
The woman who received us (around 6pm) was particularly impolite, rude.
On the other hand the morning team was quite nice to us.
The feeling was already mixed when leaving the hotel.
A week later I contacted them as I forgot there an item which is valuable to my GF.
Contacted them by mail, then through social networks. Got no answer.
After I asked again, I got rude answers telling me not to message them on their social networks. The person I talked to made a whole drama, saying I was harassing them and other such comments.
I am disapointed of their lack of professionalism and of this poor service.