Vivantes Hospital Am Urban

5 Nika van Olst - 5 months ago

We had such a wonderful birthing experience here. The staff is incredible, the birthing process feels very intimate. I feel so happy we decided on giving birth here and so fortunate we were able to. Lots of love to the team ????

1 Joriam Ramos - 4 months ago

I showed up to emergency with a person at the brink of collapse and they said "oh you gotta take her elsewhere, we don't have a dermatology department. I'm sorry, here's the address, you gotta go now."

Only when she literally fainted in front of them they admitted her to the emergency room.

The doctor was super nice, but the hospital staff was about to kick out a person who couldn't stand up for a minute without losing consciousness. This is more than a lack of professionalism, this is a lack of humanity.

1 Audrey Bennett - 3 months ago

staff here was so SO rude. If u don’t speak German then don’t come here. Unfortunately I had to because I had a deep cut on my leg. I was wheeled around for ages not being told what was going on or where I was being taken. Left in hallways for ages. Finally when it got round to my turn I was crying because i was all alone and I was scared. None of the doctors that saw me (there was between 4/5) even asked if I was okay the whole time I was being treated. They laughed and chatted amongst themselves in German while I was sobbing. It felt like I didn’t exist. I had to call a family member because I felt so alone during the procedure and the nurse said it was rude of me to use my phone while they were “trying to explain something to me.” After I was given a bunch of medication and crutches. I was only briefly shown how to use the crutches before being shown the exit. Wasn’t told how long I had to keep the cast on for, why I had a cast, when to take the medication… etc. then I was left to hobble out of the hospital on my own on the crutches I didn’t know how to use.
the whole situation has left me really traumatised do not come here

1 Alexandra milea - 3 months ago

The worst emergency that I ever seen in my life. If you really have a problem please go and finde another hospital. 8 hours of waiting . The nurse was so angry and rude. . Even if I was talking German…. The security guard also screaming and acting like a “boss”” Unbelievable how some people can be ..

1 Bruno Rodrigues - 5 months ago

Worst place ever. All the times I went there i was poorly treated. I was there recently with a bad Food Poisoning, lot of pain and Vomit, nurses laugh of my condition and one of them was really angry at me, told me i was irresponsible, that i only had some pain and i should go home. They didn't check my blood or anything, said that i could stay and wait for hours but they had “real” things to do. They basically refuse to help, while i was clearly in a bad state. Don't go there, immigrant or german, don't go.

2 Misty Waters - 2 months ago

I delivered my baby there and the delivery itself was good. But the post care was absolutely awful. Every midwife will tell you something different on how to Breastfeed (often times completely contradicting one another!). My baby lost 10% of her birthweight which is relatively normal but they made a big deal of it and really pressured to formula and bottle feed. I wish I would have been more confident as a first time mom to advocate for myself, but I followed their pressure and wish I hadn’t. They just wanted a quick and easY solution rather than actually take the time to actually help a new mom with breastfeeding. Everyone i talk to now (pediatrician, midwife, lactation consultant) says there was no need to introduce a bottle and formula after 2 days. Additionally, the food is horrible. How can one expect to produce a good milk supply when they give Abendbrot 2 out of 3 meals? And the Abendbrot is simply one slice of brown bread and 2 slices of cheese (or funnily enough, 2 slice of bread and 1 slice of cheese…you never know what you were gonna get!)

1 Mr K - a month ago

Twice there 25 years apart and appalling service:
- Broken rips were not identified on xray. It is like a taxi driver does not see traffic lights.
- a minor with allergy shock and breathing problems was rudely rejected and Referred to other hospital because of his age. As if breathing problems, nausea and large skin reaction is nothing serious.