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Rahul Muchhal -
4 months ago
I had a super bad experience with the trainer teaching the 5 pm Sunday class - body pump. She was rude and horrible. She yelled in german for 5 minutes without knowing that I don't even speak the language. I joined the gym five minutes back at 4:55 pm CET and went to the class directly. The person at the front did not tell me the rules correctly, and she yelled at the top of her voice in german when I said I don't speak or understand german; she said that's not my problem. So I left the class and went out. Her rudeness did not stop there; she left the class and ran after me that I should pick the instruments. I said you asked me to get a towel, so I should get one from reception and then she went back. After the class, I told her that look I didn't understand German, and she was like - that's not my problem, and that I should learn German And I should read the contract, and when I said it was in German, she was like, there you go and rolled her eyes. She looks pretty frustrated overall. Everyone seems overworked in the gym, and I am upset that I paid for the month. By reducing the price to 24.99, my first-hand experience is that it has put tremendous pressure and trainers like her show frustration at members. I will never go to her class again, and she should NOT be allowed to talk to anyone like that again. Overall terrible experience and not recommended. It is people like her who earn a bad name for the place.