SIXT Mietwagen & Transporter mieten Berlin Steglitz/Friedenau

1 Alexander V - 2 months ago

Avoid at all cost!

Not only do they live in the stone age - so forget about any payment options, it's physical card only. But even when you buy full in and out insurance - they will take a 200 EUR deposit and hold it for three weeks without so much as informing you about that.

Oh, and be ready to get a car that barely functions. All that with zero customer support on top.

1 Muhammad Arshad Khan - a month ago

I reserved BMW 7 series and it was not available. I visited 3 branches and they didn't have BMW or Audi. I was forced to take VW. It was a very bad experience.

5 Andrew Shubko - 2 years ago

Nice cars and good team / service. I've got very fresh car: only few weeks old. Overall impressions very positive

1 Vitalijs Judovs - a year ago

Have incorrectly recorded the kilometres I used, which ended in me overpaying around 150 euros.
Email response times are ridiculous. Telephone never works, says "We cannot answer your call because we are experiencing an event of force majeure". Have been waiting for almost three weeks for them to sort out the issue, still no result.
Also had issues with getting the vehicle several times, been asked to change my reservation day. Also once came to collect the car, which wasn't there, so had to wait for several hours until delivered.
Also once they wouldn't allow to add an extra driver because the ID wasn't German and had no proof of address. However the Berlin-Zoo branch did this the next day without proof of address, saying there is no need to prove the address for the second driver. No consistency between branches whatsoever.
Never again from Sixt-Stegliz.

1 Raghunandan Rao - 2 years ago

1) Long wait times (I spend 1 hour in total at the rental office) even after you book online and fill out all the payment and license details
2) I booked an SUV and was given a 2 door car (The booking was done at least a week in advance)
3) I was told I will get a discount because of the downgrade. But I was charged the full price of an SUV without getting one

5 V T - a week ago

Nice workers, perfect car, thanks

5 Maroon Khalifa - 5 months ago

Great and fast service brand new car
Excellent!!