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craig slota -
4 years ago
I'd like to consider myself an honest customer that has two objectives. First is that I like to explore and try new places. Second I really like to leave a review as it helps those who use Google Maps to see (what I believe is) a real picture into a given business's service and product.
I came to Reichardt's with a group of 8 on a SATURDAY NIGHT. The majority of the group arrived at 8:30pm with myself and another arriving at 9pm. When my friend and I arrived there was only one other table occupied. In addition to the single table, the owner had turned off all the lights in the restaurant, for what I can only assume was a cost saving measure. As we sat down, we were told that we needed to order immediately as the kitchen was closing. Now I need to point out that the closing time was 10pm, which in every other European country would mean that you could order til 10pm. Here though, on a Saturday Night, the lady wanted to be any place other than her restaurant. My friends ordered but I wasn't ready so I decided not to eat.
At the conclusion of the meal, the guys wanted a coffee, the time was 9:30pm. The owner stated that the machine was turned off and it was not possible to get coffee. Further, she did not bring out the dessert menu.
I could continue and give you other bits of the evening but honestly, this was just bad, bad and more bad. Honestly the lady/owner doesn't want to provide a service to her customers. For this reason, she should consider closing the business or selling it to a motivated owner who wants to observe the general rules of running a restaurant.
Finally I would leave them a 1.5 star review if that were possible but 2 stars is .5 too much. (1 star for the food which was good and .5 stars for the ambiance, notably the terrace).