1
btkpr -
6 months ago
Went there the second time with a large crowd of 8 people on 2 tables. The location is alright, sometimes a bit narrow where you need to watch out for your pool neighbors, no biggie. Tables are alright, no complaints here.
What causes this review to be only 1 star is the absolute worst customer service I experienced ever. If you don't order anything, you are considered a bad customer from this one staff person working there. I was bullied into ordering drinks (i didn't) -- even though the large group of mine already ordered several drinks, making them more money per table compared to a 2-person setup.
While paying for the table, we couldn't split the bill, because said person was too annoyed to do their work. We could split it the first time no problem. I was basically told that I am no longer welcome in this establishment if I don't order any drinks on top of paying them for the pool table.
Completely unacceptable. I won't come back, and you should not give them any of your money. I bet this place could be nice, but this one person is ruining a fun experience.