1 eëe - 5 months ago
[Be careful!! ????for people with food allergy!]????
I am writing for my friend who’s suffering from serious nut allergy reaction now, and the restaurant is not responding!!!
He ordered takeaway from here and clearly „specified that he can’t eat nuts“! the restaurant claimed that there’s no nuts in the dish, however after a few bites he started to have reaction, we noticed that there’s nuts in the dish as picture shown!
He called the restaurant wanting to know which nut is that, so he knows how to cope with it, the restaurant did the following,
1. First call, hung up on him
2. Second call, they said that they only speak Vietnamese, “No German, No English!”
3. Lastly they said that “the restaurant is closing so they are not responding anything.” The end.
How ridiculous this is for a restaurant in Berlin that don’t speak German or English, and refuse to answer questions about its ingredients. And most importantly, “do not care about food allergy” at all! This is very serious for people who can actually die from your food. I can’t believe that’s how a restaurant reacts to this matter.
I sincerely hope that the restaurant will learn to pay more attention to food allergy requests. My friend is too weak to do anything now so I’m writing to call awareness! This should not happen to any other people again!!!
