1
Felix Concepcion -
2 months ago
Even though the rooms are spacious and the location is great, it was so disappointing that the Air Conditioning wasn’t working. The main reason I chose this hotel was because of the AC as many hotels in Berlin don’t have it.
I called reception to made a complaint about it, and they just told me that it wasn’t only in my room, that many other guests were complaining about the same but it was a general situation that they couldn’t solve at the moment. I have no choice but to sleep with the windows open and be exposed to mosquitoes and all the street noises. Needless to say, my rest and sleep were terrible.