Mercure Hotel Berlin Tempelhof

4 Bubbs - 5 months ago

The hotel is located in short walking distance from all the stations. Our room was very clean and spacious while the staff was kind and helpful. The 4-star review is due to the breakfast being a little bit pricey. Will definitely visit again!

2 Mark Flett - a week ago

Large rooms in a good location. Staff were friendly. The sauna is pretty nice, the hotel gym feels like an afterthought, just a couple of machines. The big problem was it’s advertised as having air conditioning but it doesn’t actually cool the room. I was shown several rooms as an alternative, but all with the same issue, the room an uncomfortable 25C (stayed in early June). Staff told me it’s because the air conditioning system for the whole hotel is old. I’d go back in winter but it’s too hot to sleep here in summer.

5 Athanasios Karamanidis - 4 months ago

The hotel staff held the last room for my family, Friday evening after our flight was canceled and only after phone communication. We were also offered a discount, water, and our boarding passes were printed willingly by the staff. The hotel itself is clean and spacious and in a very lively neighborhood. Thanks for everything!

0 Gary A. - 2 weeks ago

All was good. The breakfast was wonderful, from the cappuccino to the fruit to the meat and eggs, all was just right.

I was pleased I could print my boarding pass on the lobby computer on the day of departure.

5 Санчес Дарлем - a month ago

Great value for its price! Staff was really nice, spacious rooms and the place was clean! Enjoyed our stay and would come back again definitely!

4 Maria - 4 months ago

My impression about Mercure Hotel Berlin:
1. Staff (5⭐️) Staff was very helpful and always ready to come and help.
2. WiFi (5⭐️)
4. Cleanliness (5⭐️)
5. Air conditioning (3⭐️) A/C is ok, but there is also a very strong ventilation in the room and you can’t switch it off. Thus it was always cold and not comfortable.
6. Bed comfort (5⭐️)
7. Window view (4⭐️) Just ok.
9. Bathroom (5⭐️)
10. Toiletries (4⭐️) One bottle of shampoo and shower gel for 2 guests.
11. Sound insulation (5⭐️).
12. Atmosphere (5⭐️)
13. Location (5⭐️) Good infrastructure nearby

2 Rishi Shah - 2 weeks ago

Hotel authorised my credit card for 2500 Euro which was not released for a week and in addition charged 1700 Euro at checkout for the stay. So they blocked 4100 Euro on my credit card instead of 1700 Euro. As a result, my card was declined for a transaction with a different merchant since their incorrect authorisation got me over the credit limit.

No real options for Vegetarian food. Restaurant said they cannot make me a vegetable sandwich since the chef was too busy. Had to talk to hotel manager to get Sandwich.