1 Matthew Snyman - 2 months ago
# TERRIBLE HOTEL FOR FAMILIES. We stayed at Hotel Oderberger last night and it was so bad I had to comment. We have 3 children between ages 10months and 8 years, and booked the ‘family room’ which has two narrow beds on a mezzanine level, however what they don’t mention is that it’s accessed by a dangerous ladder which is a health hazard at best.
They also have no way to close blinds or curtains so light streams in from sunrise. Cue children waking at 5am…
Then let’s talk about how we booked this place for it’s amazing swimming pool which turns out was under maintenance for a month from the day before we arrived. You’d think the hotel would inform guests that their main feature was unavailable… or even offer a discounted rate (during the hottest week of the year too!) they told us on arrival that it was on the website and we should have read the small print. We booked in April… literally 4 months prior. There was no mention of this in any communication we received
. Avoid this hotel if you have children. They simply don’t care.