Hotel NH Berlin-Kreuzberg

3 Floor van Haaster - 3 years ago

Staff was very friendly, I mostly spoke to only one guy that was there the whole time. Room was very big (family room) so our daughter had plenty of space to play. Bed was comfortable and the couches and chairs too. Small table to eat at. Kitchen was well equipped for cooking simple things. Kitchenware and tableware was clean.
The whole hotel could use a renovation. Some things look a bit old. Bathroom was ok but I don't like showering in the bathtub. Some things were broken, like the safe locker (very inconvenient) and the freezer in the kitchen. Then also the room felt very hot. We solved this mostly by turning down the radiators (no AC) and open the windows when we were gone during the day. It was still warm though. I expected more modernization from an NH Hotel.

4 Rodrigo Pereira - 2 years ago

We were going to Berlin for 6 days, so.we wanted a place that would allows us some independence. We booked a room here because it was almost a apartment in its own right. We got the suite,which it really doesn't mean that it's more luxurious, it's just that the room it's separated from the kitchen and living room area. The kitchen was fully fitted but for the dishwasher, that was out of use. To compensate for this, the house keeping would wash all the dishes we used. To me the best feature of the hotel was its location, which was kind of close from everything and we'll connected with a close bus and metro stops. One thing you should be aware of is that the reception it's close past 2200, so don't loose your key or you won't be able to enter the building ????

5 Melanie Olsthoorn - 3 years ago

Didn't expect a full apartment but was happy to find out it was. Has all the basic needs, 10 minute walk from a underground (subway/Ubahn) parking was a bit difficult, but still taken care of. Didn't eat breakfast here, as we never do in hotels. Friendly staff and it was no problem arriving late in the evening. They made our stay close to perfect with a special beverage in our room (as requested)

4 Geza Andres Rocha - 4 years ago

I have to agree with others...

For the same price as a another hotel, you get a bedroom, living room, kitchen and a big bathroom. We got a very nice rate for 4 nights and therefore decided for this option, and we encountered a nice surprise.

We have got the additional bed and no complaints. Much better than other bunk beds by far.

The pillows and bed were very nice in the bedroom and it is well appreciated the wardrobe space in both the bedroom and entrance hallway.

The kitchen was equipped with small fridge, stove, dishes, cutlery and some pans. Enough for a small dinner or breakfast. The dishwasher was broken, but the lovely staff would get clean what you have used.

The kitchen is particularly useful when you have an EDEKA and ALDI just a few steps away.

The breakfast was a bit pricey though, 17€ for adults and about 9€ for kids. Nonetheless, was good enough.

We encountered some minor problems with the room, but only cosmetically. I had a laugh a the squashed mosquitos at the 3mt tall ceiling in the bedroom :)

The neighborhood was also nice. There’s a bus stop (147) right in front, so you don’t have to walk too far away, and this bus will take you to the main avenue where you can have a pleasant walk to Berlin’s monuments, or take one of the many buses which will give you a tour around the city (100/200).

I would definitely stay here again.

And thank you also to the lovely staff.

4 Ian Andersen - 3 years ago

This hotel exceeded our expectations. With a full kitchen, it's essentially like an Airbnb but better since there are staff on site. Plus, it was nearly half the cost of what was available via Airbnb during our stay in Berlin. The room is more like a small apartment. The location is super quiet, yet very well located in Kruezberg.

The only minor complaint is the cleanliness of the carpet and a faint smell each time we came back into the room.

1 Rachel Adler - 4 years ago

The service at this hotel is a joke. During my stay my door handle was broken by the cleaning staff and I could not access my room. It took over two hours to fix (meaning I missed the event I was in Berlin to attend) and then I was told I had to change rooms. I was first offered a room that stank of smoke and then a smaller room. I was offered no help or meaningful compensation (apart from ‘the minibar is free’). I was also told that I would be contacted by management, but over a week later that has not happened. Aside from the bad service the rooms are tired and dirty; the dishwashers don’t work; the beds are hard and the pillows old and uncomfortable. I would never stay here again and I would advise against anyone else doing so.

3 Cary Ossa - 4 years ago

PRO: Spacious room, clean. Nice neighborhood, family oriented, no too many tourist around.
Staff, one young guy, sorry can't remember his name, was the only one who helped us, and we are very grateful.
Great for family with a car maybe, not for foreign tourist like us.
Cons: Location for us, seniors, was bad, metro was blocks away, couldn't find any information from the staff regarding buses to get to Alexander Platt square, so we ended paying a cab back and forth to the hotel every day.
No place to eat around the hotel.
No staff at the desk at night, I really thought we were the only ones there, I was scared, never saw any other guest, no one during breakfast, the nights were really long and scary for me.
We have stayed in NH hotels quite a bit, Brugge, Belgium, London, Chile, etc, but none of them are like this , the rest are more tourist oriented pamphlets, tours information, hop on hop off info etc...no this one, and no desire to help either.
On top of all of the above, the lift wasn't working, and our room was on the 4th or 5th floor, I can even remember now.
We never felt welcome, and of course we will not be back.