1
Wimolnat Tang -
5 years ago
Not recommended due to several reasons.
-No air conditioning, making it impossible to stay in the room, especially during early mornings when the sunlight directly hits the room, making it like a sauna. Keep away during summer months.
-We explicitly told reception to not have housekeeping service throughout the stay. This was only obeyed for 3 out of the 4 nights. Expect more from a '4 star' hotel
-Had an additional guest stay over in a double room on the 2nd-4th night. Asked reception if this was ok, and he said no additional charges. Upon checkout, the hotel charged extra for 4 nights instead of 3, instead of nothing as earlier communicated. Due to anger, and just wanting to get away from this hot room, 4 nights extra was paid. Later, we emailed them with the details that they wrongly charged us one additional night, they said it was our fault we accepted this. Money is not the problem, communication is.
Serviceu003d1 star.