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Lorenzo Piano - PxL-Photo -
5 years ago
I booked this hotel as it is pretty near a place I had to photo shoot the morning after to my arrival. The pictures show beautiful and colorful rooms but the room I received was quite different from what's shown in the listing and a hint of that was the number of the room, written
First of all, the size: the room is around 10 sqm. It is furnished with a bed, a bedside table, a chair, a sofa and a small closet (with a TV on top).
The second surprise is that It smells of smoke as the windows (two large hoppers unreachable without a ladder or a pole) are kept open (because of no Air Conditioning) and are placed above a public balcony where guests of the hotel and inhabitants of the building go to smoke. And smoking they chat, also during sleeping hours. The small window of the bathroom also opens towards the same balcony, but at eye level.
Complaining with the reception only got me a change of room for the remaining day (that I booked only to have a shower and keep my stuff as my assignment lasted till midnight and my flight was early in the morning), leaving me in that situation in the night I needed to sleep more (remember the assignment I had the following day?).
Last but not least, the doors are thin, and the laughs of teenagers on a school trip easily reach your sleepless brain late at night.
Oh, but the replacement room for the last night was average... at least.
And no refund was issued as the managements thinks that mislead potential guests with the wrong picture in the booking process and switch room only on 50% of your staying is not something that entitles you to (at least a partial) refund.
But, please, judge by yourself through my 360° pictures of the room