1
Sophia Lorena -
a month ago
Really disappointed with treatment here. A friend mentioned this cafe to me because they are open until late, but was warned that he felt the staff displayed xenophobic behavior due to many rude encounters he has had. Gave it a try and sure enough was met by a very abrasive staff. I asked my friend to order nachos for me, as I missed my s bahn and didn’t want him to wait outside until I arrived. He ordered himself a tea and ordered my boyfriend and I a tray of nachos. About half an hour into our stay I was asked if I could order something (in German) when asked if it could be repeated (in English) I was met with a glare and the question repeated rudely. I said my friend ordered nachos for my boyfriend and I and the tea was for him. About 20 minutes later, someone else comes up and asks me to order something or leave, as I was using the Wi-Fi and not consuming anything for a long time. At that point, I had been there for an hour, WASN’T using the Wi-Fi because it’s actually really bad, so I had to use my phone’s hotspot, and repeated that I had my friend order us nachos. I was still told I had to order something or leave. The nachos come to a total of around 6.8 euro ( I know because I paid my friend back for it) which I believe is plenty for 2 people to spend to sit somewhere for an hour- it would be almost the same as us ordering 2 teas or espressos, so I didn’t understand what the problem was. Apparently the staff didn’t feel this way. When I said we had the nachos the staff member rudely said “What from the last guy?” (Meaning my friend who stepped out to make a phone call, but left his backpack for us to watch) I was very taken aback, as this presumed we were sitting in their space and scavenged for the leftovers of the last guest. I responded no, his backpack is right here, he ordered us the nachos, and himself a tea. We were again asked to order something or leave. I felt very targeted and left the establishment very upset. The upstairs area was also completely empty, so it’s not like we were even taking up space that someone else could use. We were the only people there. Horrible treatment.
