1 Hugo Rietveld - a year ago
They cancelled my booking on short notice without any explanation, without any pardon, and without any communication. Now I have to scramble for a room elsewhere, at of course higher rates. Very unreliable!
Edit, after receiving the answer from the Ellington Hotel below:
Thank you for taking the time to reply to my review. I understand hotels will be sold and/or discontinued at any given moment. It would have been nice though if you would have informed your customers, instead of a plain cancellation. All the best to you and the staff in finding new employment. Thank you.