Augenklinik Berlin-Marzahn

4 Santiago Benito - a month ago

Very good in general, I'll explain my experience;
Not all of them can speak in english, but all of them are helpful. All the doctors can speak in English and also most of them at the desks.
Also if they know that you don't know german they will put a note in your documents to advise the others doctors, they are really kind.

I've been there twice;
First time was an appointment for the doctor, everything was smooth. If you don't speak german, you should need at least the numbers, because they call you to go inside an specific room with a number. The waiting time was around 3 hours even with an appointment, that's the only thing that maybe was not as good.
The doctor was really helpful, fast and fluent in english.

Second time was to do an operation a few weeks after the first one.
This time the waiting time was better, they move you directly to the operating room area. Again, everybody really helpful and kind. Inside the operating rooms everyone speaks fluent english and they are awesome.

So basically I recommend it a lot, but can't put 5 starts cause the waitng times.

5 Howard Reynolds - a year ago

Just spent 2 nights in the clinic after an operation. I found all of the staff extremely helpful and reassuring. Nothing was too much for them. The nurses were very attentive and the surgeon was highly competent. I can only recommend the Augenklinik. Even the food was good!

1 Giorgia Favaretto - 5 months ago

The stuff is average, I have been here for almost 8 hours now, not a lot of people,but I have yet to be visited.
I think it's all because there is literally 2 people taking care of everything.

1 Jonatas Yano - 2 years ago

After going to the receptionist, she started screaming at me saying that it was late and I should wait for six hours.

I mentioned I should visit the doctor because of my symptoms and she said there was lots of people here, and I should have gone to a pharmacy and use an eye drop... She just didn’t want to work and even said that my insurance card was fake when I mistakenly gave my wife’s card, mind you that right after I gave the right one. But she kept being rude.

Do yourself a favor and never come here. Worst experience for someone looking for an emergency. People don’t want to go to the hospital, people need to. They should keep that in mind before treating someone that terribly.

1 Carla Ryan - 4 years ago

Really horrible nurses working here. They will roll their eyes at you, sigh and tut amongst themselves right in front of you because they don't want to deal with you or don't deem your situation important enough to warrant being there. My doctor had requested I go there and I had also spoken with the staff the night before who also said I should come in the morning. I wouldn't even mind the 5 hour wait if they would treat me like a human being. In the end I just left. I would rather go blind than deal with these people again.

5 Ivan Golubović - 4 months ago

Nice and friendly staff!

1 Sandy Yazigi - 3 years ago

i waited 5 houres for a small surgery the dr was very rude to me