1 Yolanda vZ - a month ago
I cannot recommend this hotel - not for business trips and not for short leisure trips.
The staff is unprofessional and especially unfriendly. The first night I checked in, it took the reception 20 minutes to check me in although I was the only guest and then she gave me the wrong room and I had to move rooms in the middle of the night. Then she gave me a room where the light in the bathroom didn’t work and the tiles in the shower were dirty. The next day I had an unfriendly encounter with her colleague that took over. She was bossy and unfriendly, barely tried to help me with my needs which I expect from a 4 Star Hotel. The elevator is very slow. In my room paint came off the walls near the windows. Loud beeping noises from a loading area can be heard when you open the window. The mini bar was empty. It felt more like 1 or 2 Stars than the expected 4 Stars. I cannot recommend this hotel at all - please stay somewhere else if you want to enjoy your stay. It’s just not worth it for the price and it’s not even close to holding its promises in terms of comfort and being treated like a guest.