Arktur City Hotel Berlin

2 Maikel - 3 years ago

Booked a room for 5 days/nights.

Had a reasonably bad time here. We arrived to find out that our room looks okay on first glance. When unpacking our things we realized the room was rather dirty.

The shower-curtain reeked and seemed to have mold on the bottom. There's a whimming noise that can be heard throughout the room.

the cleaning people haven't cleaned the room when the previous guests left. Before going to bed we found a bunch of hairs and stains in the bed. This leaves us thinking that the hotel does not care for hygiene. We were unable to contact anyone from the hotel in the evening so we had to sleep in a dirty bed before we could report this.

Cleaning crew also ignores do-not-disturb hangers on the door.

But to be fair, what we liked about the hotel was:
The employee greeting us initially was very friendly. Plenty of small talk too to bond.

The breakfast was tasty (plenty of bread, toppings, yoghurt, coffee etc)

3 Alan Philpott - 2 years ago

???? - The only thing not to like about the hotel is the dark and dreary entrance to the rooms. The elevator is really old and the stairs a dark. Also my toilet access was through 2 doors and a connecting hallway between them, both of which needed a key to be brought for access. The hallway had exposed concrete and a huge water tank.

???? - Check in process was simple, the bedroom smelled like new as the bed, bedside locker, desk, wall mounted mirror and cost hooks, and wardrobe were all new. The bed was only average in comfort but overall a nice room to stay in. I only grabbed some bread and meat from the breakfast setup as I left as I didn't have time for a sit down breakfast, it seemed very fresh and appetising.

2 Emil Nikolov - 5 years ago

The hotel is clean but definitely not comfortable. The room had internet but only close to the main door. Even there the connection was bad. The furniture was really old and scratched. The rooms don't have air conditions, mini bar and safe. During the summer is really hot in there. The traffic noises are really loud. The "restaurant" have like 6 tables which are not enough for all rooms. Breakfast was OK. My overall opinion is to use this hotel only if it is necessary.

2 Rubencja - 4 years ago

In the reception desk staff spoke badly English we got problems with communication. They were not able to give us information where to buy a green sticker to car window - umwelt zone. TV in the room is not working. Breakfast really miserable and not enough tables for the guest so we have to wait several times. After waiting when we finally enter for breakfast women who was in charge of kitchen came and told us it 2 minutes past 10 so we have to finish... Very impolite. From 9.00 they are not adding any food for breakfast so trays are empty- no vegetables. No air conditioning in rooms. Beds soft but wooden frame hurt in legs during sleeping so I have bruises. Free Car parking on the street so you have to be lucky.

2 M Simon - 4 years ago

This Hotel should be avoided, due to the fact that the pictures you see on the Website do not match the Rooms. The room we had was not comfortable. The Beds are really narrow and everything seems dated. The TV was tiny and the reception on it was low quality. It felt like an expensive hostel. The Bathroom was cramped, the shower head was not mounted properly and you either had to hold it in your hand or put the water on low pressure. Otherwise the water would go straight to the opposite wall. In the end the floor in the bathroom was soaking wet. Then, the included breakfast is reasonable except there is hardly any room to sit. There are about 10 tables, of those only 4 with 4 seats. Guests would be standing around waiting for a free space. It's basically just a hallway. Parking is limited, but good transit access. Not worth the money they charge. Avoid this hotel.

1 Lil Lambo - 3 years ago

For the price I were atleast expecting decent beds. The mattresses were very uncomfortable which made my stay quite unpleasant. The breakfast was ok but nothing extraordinary. Would not recommend for anyone that wants to sleep.

3 Héctor Corte León - 3 years ago

Not bad price for a single night. The bathroom was big and the room small, but again, for a single night on a bussines trip is good. Could benefit from having air conditioning.