1
Harriet H -
a month ago
The male receptionist was intimidating, aggressive and rude toward me.
I was pressured to offer my phone as ransom as I was unable to offer cash due to losing my bank card (was unaware I couldn’t pay online). This was unclear on the booking platform I used.
I was offered the solution to keep my phone locked in the office until I could come up with 50 euro cash at 1.30am.
He said I would not get my phone back until I could come up with the money.
(Solo female traveller, I was unwilling to offer my phone as a ransom).
This or gold and silver jewellery, would you give a stranger your phone, or a precious gold necklace for a 30 euro hostel? This was my option or sleep on the streets.
The man intimidated demeaned me and frankly pushed me to the verge of a panic attack alone on the streets.
I had the money to pay just was unable to offer cash at 1.30am.
He Watched me cry for 1 hour until,I managed to get him to allow me to book online and pay online for two nights in advance. I was then was asked to pay 50 euro cash the next day on top of this.
I was glad a solution was worked out, but I was fearful and afraid of this man.
The night climaxed in having a 60 year old patron of the hostel lear u0026 touch my leg while I cried in the reception trying to figure out a solution.
I would not recommend this place for women or anyone for that matter.
This man made me feel unsafe , afraid and intimated. This man should not be in customer service. Hostel was in a dirty, disgusting condition. Frankly the worst hostel I have ever stayed, I felt incredibly unsafe. My card didn’t work for my room most of the time. Other women reported sexual harassment too me at this hostel. Do not stay there.