1 mohammed albilbaisi - 2 months ago
We have booked the hotel on the basis of that each room has a suitable AC with cold temperature. Once we have reached to the room we have noticed that it's very very hot, we have asked the the reception person on the reason of bad AC and he said that let's wait for an additional 2 hours, and it will cool Down. After 4 hours, we have returned again and it was way hotter than before even. We went down, and he said that they have an issue in the AC. Honestly speaking, we think that we ere misled by the hotel stuff. If they told us form the beginning that AC is not working, we would have taking a deceisin to leave the hotel. In addition, my brother has a 3 year old daughter and she was crying like any other normal kid, the recepsionest came to us and told us that please leave the area and go outside since she was making too much noise, Really!!!!. We are very upset, and for us this is a very very bad experience.