City Hotel | Oberhausen | Germany

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User Reviews

1 Filip Korkuc - 3 months ago

If you can avoid it, do so!
Me and my girlfriend booked a 2 night stay in a room that was supposed to be 1 double bed and one single bed. THE HOTEL LOOKS NOTHING LIKE THE PICTURES, we were met with very unfriendly and unmotivated staff that sighed at us frequently whenever we would ask questions, the room was extremely dirty covered in dust, we got 3 single beds in a extremely tight space (so no double bed as advertised). In an attempt to move the bed, we discovered two half full water bottles containing old batteries. In our first morning, we realised that the shower water would only get slightly warm after a very long time. Additionally, right out of our window was a smoking area where people would loudly talk, even in the morning hours. Many things worked very poorly, such as the broken hair dryer and the wifi. We were never informed about the checkout time. Instead, at 11, the staff loudly banged at our door and rudely informed us that we missed checkout. Overall, the stay was NOT worth the money. If you have any other chance, don't book a stay at the city lounge. Pay a little more money to get a room that is acceptable for a short stay in Oberhausen.

4 Harry Nazarudin - 2 years ago

City Lounge Hotel was booked during my visit to attend an exhibition in Dusseldorf. We booked a triple room, it was basic but clean. What I likes was the surrounding: small cozy breakfast area, a small backyard for fresh air, and the owners stay up late so I can talk to them if I need to. Plus walking distance to train station. Good deal!

3 Jyri Väätäinen - 5 years ago

I ordered this place because of cheapest price. The hotel room itself is good and service was perfect. But the shower was bad at least in my room - water cold almost all the time. Internet extremely fast and I was able to watch a YouTube video without problems. Will not come again because of cold water in the shower.

1 Marloes den Hoed - 3 years ago

Do not go here. The hotel does not accept all bank cards, so I had to go to a bank and withdraw cash before I could enter my room, even though I booked using a credit card. Luckily I arrived during the day. There was black mold in the room, as well as rust and stains I could not identify on the floor. The place is in bad shape. Staff is not very friendly or accommodating. The bed and the breakfast were ok.

1 Nils Sturman - 6 years ago

We stayed at the City Hotel in Oberhausen for 3 nights last year in October.

Prior to entering the building, we had followed the hotel's website's instructions and attempted to locate the guest parking. Despite driving a normal-sized Skoda Octavia, we had been unable to reach the parking because the alley at the back was so small that it would have left scratches on both sides of the car. We elected to leave the car in a side-street, after buying a parking ticket. The entrance to the "guest parking" can be seen in the photo carousel on the website. It is in fact smaller than it looks. Fine if you're driving a moped or a Smart, but impossible if you're driving a car.

We then entered the hotel, an experience that was something out of a Twin Peaks episode. We got the distinct feeling that we were interrupting the otherwise occupied owner/receptionist (in the yellow striped jumper on the hotel's website) whilst he was making a private call on his mobile. After waiting a few minutes, we submitted the details of our reservation and inquired about the parking problem. He answered "haben sie Führerschein?" in a very sarcastic tone ("Do you not have a driver's license?") that made both my partner and I feel quite insulted. Not a particularly good way of "breaking the ice". Because we were unable to benefit from the parking, as will be the case for most guests, we ended up buying a large number of parking tickets during our stay.

Whilst I usually offer to pay up front, I didn't even have time to suggest payment as the manager's hand lashed forth and cash was demanded on arrival. This went a few more steps to make us feel even more uncomfortable.

Now the room: It was in itself barely adequate, but the house-keeping team (or perhaps the grumpy manager) had left a little surprise... a quarter-full bottle of Vodka on top of one of the shelves. We did not touch it.

A few minor things:

- Dust, dust and more dust. Behind and by the night tables, under the bed. The "main avenues" had been cleaned, but the rest had clearly not seen a duster or a vacuum cleaner in quite some time.

- Some people say that the sound of a running waterfall will help them sleep. Sadly, that is not the case with leaky toilets.

- The window of our ground-floor room had clearly in the past been smashed or vandalised and was taped-up. It is was not very comforting to see how "seriously" the hotel team takes security.

After 2 nights in this rather quaint environment, we decided we'd had enough and left 1 night early. The hotel manager's son seemed happy to cash in and I'm sure that they rented the room soon after.

I would certainly not recommend this experience to others.

The one redeeming factor? Just down the road is Whisky Hort, a great little whisky shop that is well worth visiting. I would however recommend staying at a better hotel.