Fahrrad & Pedelec Kißkalt

4 Elizabeth Clarke - 7 years ago

Despite my "sehr schlecht Deutsch," the shopkeeper was very helpful and patient with my bumbling language. The prices seem a little high, but it's wonderful to have a reliable bike shop around the corner.

5 Andor Pastor - 4 years ago

Very good service and price. Change of cassete for service they charged only 5 euros :) or maybe even less as in total I payed 18 eur. But before anything they explained how can I do myself with lock ring. I have one but it doesnt fit my bike so thats why I went there.

1 Patrick K - 8 years ago

Please DO NOT even bother to enter this store. It is certainly THE WORST bicycle shop I have ever been to. The service is horrible, the two workers are extremely rude, unhelpful and disrespectful to the clients. I have been 5 times in this store (I kept giving them chances, as anyone can have a bad day, but 5/5? That's too much).

The prices of the items they sell are ridiculously inflated (a light which they sell for 40€ costs 5,99 € in another store, same product). Their services are also outrageously costly, you must pay just for them to look at your bike! (And we are talking about 20€!)

Moreover, they make you wait and when you finally get them to assist you, they try everything possible to make you pay for something. I bought a product and then an hour later found the same product costing 7 times cheaper, tried to return the overly expensive product to Zweirad Kißkalt and they would not take the still packed intact product! (2 hours after being bought!).

It is absurd and unbelievable that they are still on business. I have been in bicycle stores in many countries and have never been so disappointed and so badly treated. If you want to buy something for your bike or have your bike fixed, find another store. DO NOT even bother to enter. I really hope they will change their ways in the future.

2 Francis-Olivier Gravel - 5 years ago

Bad experience due to bad service...

4 Guilherme Cunha - 6 years ago

Nice bikes!

5 Kara - 2 years ago

Top????????

5 Rhyo - 4 months ago

(Translated by Google) great service!!!
Friendly, helpful, friendly and great service. The bike that I bought was also adjusted exactly to me after the professional measurement (included in the service), which means that the riding position is optimal.

(Original)
Top Service!!!
Freundlich hilfsbereit,freundlich und ein klasse Service. Das Fahrrad, welches ich gekauft habe wurde nach dem professionellen vermessen(im Service miteinbegriffen) zusätzlich genau auf mich eingestellt, wodurch die fahrposition optimal ist.